Patient Advocacy & Protection

You Never Navigate Alone.

Quick answer

Advocacy is free for every patient. An advocate is assigned when you open an account or send your first message, answers by message and reviews the quotes you receive. It is not legal, insurance or emergency help.

Every patient who opens an account gets a patient assistant who works for you — not the clinic.

Your patient assistant and advocacy are free for every patient. The platform is funded by providers' monthly plans; we take no cut of your treatment.

By the numbers
A patient assistant is assigned when you open an account or send your first message, and stays on your file for 6/12 months after treatment.
What your patient assistant does

On your side, from quote to recovery.

Notes on your quotes

Your patient assistant adds a note to the quotes in your account.

Help by message

Your patient assistant answers your questions by message — before, during and after treatment.

If something goes wrong

Message your patient assistant: together you look at your options and at what to write to the clinic — at no cost to you.

How it works

Simple, structured, on your side.

  1. 1

    You enquire

    Get in touch through the site or a form. Tell us the treatment you are considering and the help you need.

  2. 2

    Patient assistant assigned

    A patient assistant is assigned when you open an account or send your first message, and stays on your file for 6/12 months after treatment.

  3. 3

    Notes on your quotes

    Your patient assistant adds a note to the quotes in your account.

  4. 4

    After treatment

    If a problem occurs, message your patient assistant; together you work out the next steps.

Assistant support

How long your patient assistant stays with you.

Premium — 6 months of assistant support

Not insurance

Included with Premium membership
  • Patient assistant assigned when you open an account or send your first message
  • Help by message before, during and after treatment
  • Your patient assistant stays on your file for 6 months after treatment

Elite — 12 months of assistant support

Not insurance

Included with Elite membership — €22.50/month
  • Everything in Premium
  • Your patient assistant stays on your file for 12 months after treatment
Go Elite →

Assistant support is not insurance: we help by message and stand by you when you write to the clinic; we do not pay compensation or cover treatment costs. What advocacy covers